These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User") and 399pak ("we", "us", "the Platform") governing your access to and use of the 399pak website and all associated services. By registering an account or using any 399pak service, you confirm that you have read, understood and agree to be bound by these Terms in their entirety. If you do not agree, you must not use the 399pak platform.
1.1 The 399pak platform is strictly available to individuals who are at least eighteen (18) years of age. By creating a 399pak account, you represent and warrant that you meet this minimum age requirement. 399pak reserves the right to request proof of age documentation at any time and to suspend or permanently close any account where the age requirement cannot be verified.
1.2 It is your sole responsibility to ensure that your use of the 399pak platform is lawful under the laws and regulations applicable in your jurisdiction. 399pak makes no representation that access to or use of its services is legal in all jurisdictions. Pakistani users are responsible for independently determining the lawfulness of online gaming activity under local legislation.
1.3 Only one 399pak account is permitted per individual, per household and per IP address. Duplicate accounts are strictly prohibited and may result in immediate termination and forfeiture of any balances associated with the duplicate account.
1.4 Employees, contractors, officers and directors of 399pak and its affiliated entities, as well as their immediate family members residing in the same household, are not eligible to open player accounts or participate in 399pak promotions.
2.1 To access the full range of 399pak services you must register a player account. During registration you are required to provide accurate, current and complete information including your full legal name, date of birth, Pakistani mobile number and a valid email address. Providing false or misleading information constitutes a material breach of these Terms.
2.2 You are solely responsible for maintaining the confidentiality of your 399pak login credentials, including your username and password. You must not share your credentials with any third party. 399pak will not be liable for any losses arising from unauthorised access to your account that results from your failure to maintain credential security.
2.3 You must notify 399pak support immediately if you suspect that your account has been accessed without your authorisation. The support team is available 24/7 and can temporarily lock your account pending a security review.
2.4 399pak reserves the right to carry out Know Your Customer (KYC) verification at any point during your registration or use of the platform. KYC may require submission of a government-issued identification document and proof of payment method. Failure to complete KYC verification within the period notified by 399pak may result in withdrawal restrictions or account suspension.
3.1 399pak accepts deposits and processes withdrawals exclusively in Pakistani Rupees (PKR) via approved payment methods including JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa/Mastercard debit cards, USDT TRC20, Skrill and Neteller. Available payment methods may vary from time to time and 399pak reserves the right to add or remove methods without prior notice.
3.2 All deposits must originate from a payment account or instrument registered in your own name. Third-party payments are strictly prohibited. 399pak will return funds to their source if it identifies that a deposit has been made from a payment method not belonging to the account holder.
3.3 Minimum and maximum deposit and withdrawal amounts are published on the 399pak cashier page and are subject to change. 399pak endeavours to process withdrawal requests within the timeframes stated for each payment method, subject to completion of KYC verification and any applicable bonus wagering requirements.
3.4 399pak does not charge fees on standard deposits or withdrawals; however, your payment provider may apply its own transaction charges. 399pak is not responsible for any fees levied by third-party payment processors.
4.1 All 399pak bonuses and promotions are subject to individual offer-specific terms, including wagering requirements, game eligibility restrictions, minimum odds restrictions and expiry periods. These are published on the relevant promotion page and form part of these Terms by reference.
4.2 Bonuses are awarded to one account per individual, per household and per IP address. 399pak reserves the right to withhold or withdraw bonus funds where it identifies abuse of the bonus system, including but not limited to collusion, use of multiple accounts or staking strategies that exploit bonus terms.
4.3 Unless otherwise stated, bonus funds must be wagered in accordance with the stated wagering requirement before any withdrawal can be processed. Withdrawing real-money funds while a bonus is active may result in forfeiture of the bonus and any associated winnings.
4.4 399pak reserves the right to modify, suspend or discontinue any promotion at any time. Ongoing qualifying bets placed before the modification date will be honoured under the original terms.
5.1 All bets placed on the 399pak sportsbook are governed by the specific sport and market rules published in the 399pak help section. Cricket betting markets, including PSL and international fixture markets, are governed by the applicable cricket governing body rules for determining match and event outcomes.
5.2 All bets are accepted at 399pak's discretion. 399pak reserves the right to refuse, limit or void any bet at any time, including in cases of suspected advantage play, system errors or irregular betting patterns.
5.3 In the event of a manifest pricing error, 399pak reserves the right to void bets placed at the erroneous price regardless of whether the outcome has been settled. 399pak will notify affected players and refund stakes where applicable.
5.4 Casino and live casino game outcomes at 399pak are determined by certified Random Number Generator (RNG) systems or physical game equipment operated by the live dealer studio provider. 399pak is not responsible for technical faults or connection issues that occur on the player's side during a live game session.
Users of the 399pak platform are strictly prohibited from engaging in any of the following:
Breach of any prohibition listed above will result in immediate account suspension, forfeiture of balances and may be reported to the relevant authorities.
7.1 399pak is committed to promoting responsible gaming. The platform provides tools including deposit limits, loss limits, session time reminders and self-exclusion which can be activated from your account settings at any time.
7.2 Self-exclusion periods of 1 week, 1 month, 6 months or permanently are available. Once a self-exclusion period is activated, 399pak will not accept deposits or bets from the excluded account for the duration of that period. Please contact the 399pak support team to activate an immediate self-exclusion.
7.3 If you believe your gambling has become harmful, please make use of 399pak's responsible gaming tools immediately and seek independent support. 399pak recommends consulting responsible gaming resources relevant to your region.
7.4 399pak will not market to players who have self-excluded or who have indicated they wish to restrict their gambling activity. For further information please see our Responsible Gaming page.
8.1 All content on the 399pak platform, including but not limited to software, text, graphics, logos, icons, images, audio clips and game titles, is the property of 399pak or its licensed third-party providers and is protected by applicable intellectual property laws.
8.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the 399pak platform solely for personal, non-commercial entertainment purposes. No part of the 399pak platform may be reproduced, distributed, modified or reverse-engineered without prior written consent from 399pak.
9.1 To the fullest extent permitted by applicable law, 399pak and its officers, directors, employees, agents and licensors shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or in connection with your use of the 399pak platform, including loss of profits, data or goodwill.
9.2 The 399pak platform is provided on an "as is" and "as available" basis. While 399pak uses reasonable endeavours to maintain platform availability, it does not warrant uninterrupted or error-free operation and accepts no liability for downtime, data loss or service interruptions beyond its reasonable control.
9.3 Nothing in these Terms excludes or limits 399pak's liability for fraud, gross negligence or any liability that cannot be excluded by law.
10.1 399pak reserves the right to suspend, restrict or permanently close any player account at its sole discretion, including but not limited to where it reasonably suspects a breach of these Terms, fraudulent activity, money laundering, or where required to do so by applicable law or regulatory authority.
10.2 You may close your 399pak account at any time by contacting the support team. Any real-money balance remaining at the time of closure will be returned to your verified payment method, subject to completion of KYC verification and the absence of any outstanding bonus wagering obligations.
Your use of the 399pak platform is also governed by the 399pak Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how 399pak collects, uses, stores and protects your personal data. By using the 399pak platform, you consent to the data practices described in the Privacy Policy.
12.1 These Terms shall be governed by and construed in accordance with applicable international online gaming regulations. In the event of a dispute between you and 399pak, you should first contact the 399pak support team to attempt resolution informally.
12.2 You are responsible for ensuring that your participation in online betting and gaming complies with all laws applicable in Pakistan and your place of residence. 399pak is not responsible for any legal consequences arising from your use of the platform in a jurisdiction where such use may be restricted or prohibited.
399pak reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via email or a prominent in-platform notification. Your continued use of the 399pak platform after any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The "Last updated" date at the top of this page indicates when these Terms were most recently revised.
If you have any questions about these Terms & Conditions or any aspect of the 399pak platform, please contact our 24/7 English-language support team. You can reach us via live chat from within your 399pak account, or by email at [email protected] (plain text — not a clickable link). Our support team includes agents who understand the Pakistani English context and will respond promptly to your enquiry.
Every game in the 399pak library is certified by independent testing authorities. RTPs are verified. Outcomes are never manipulated. Pakistani players can bet with confidence.
All data transmitted between your browser and 399pak is protected by industry-standard SSL encryption. Your personal information and PKR transaction details are secured at all times.
Deposit limits, loss limits, session reminders and self-exclusion are available in every 399pak account. These tools are free, effective and can be activated in under a minute.
No hidden fees on JazzCash or Easypaisa deposits and withdrawals. The minimum and maximum limits are clearly published. What you deposit and what you withdraw are never subjected to mystery charges.
The 399pak support team is available around the clock via live chat. Agents respond in Pakistani English and are trained to resolve account, payment and game issues quickly.
The 399pak terms are written in plain language wherever possible. Bonus wagering requirements, payment conditions and account rules are stated openly so Pakistani players always know exactly where they stand.
By accepting these Terms you unlock access to cricket betting, live casino, 500+ slots and instant PKR payouts. 18+ only. Please gamble responsibly within your means.
Create Your 399pak Account